This guide contains information about discounts and services for eligible households in Victoria. These range from utility discounts, pet registration discounts, dental care concessions and much more. Not all require people to hold a health care card and many services have addtional hardship support for clients with no cards, upon discussion.
Updated June 2024
Developed by the Eastern Regional Coordinators Group the aim of this resource is to assist workers across Inner- and Outer- Eastern Melbourne to navigate the various health and community support sectors, for the benefit of the people (consumers and carers/families) that they work with.
The guide will also assist providers to understand key entry points to the various service sectors.
This suite of Personas was developed by the Eastern Regional Coordinators to bring to life the experiences of clients with complex support needs who may interact with multiple services.
These personas can be used at forums, training and events, as well as for strategic planning, client journey mapping and advocacy.
This guide details referral pathways for Homelessness Emergency Accommodation Response Team (HEART) clients to localised Mental Health and Alcohol & Other Drugs support services in the Eastern Region.
Eastern Community Legal Centre (ECLC) offers free legal assistance from offices in Box Hill, Boronia and Healesville during the day, at night and at outreach locations across Melbourne’s east. Serving the local government areas of Boroondara, Knox, Manningham, Maroondah, Whitehorse and the Yarra Ranges.
This resource sheet provides information to service providers and practitioners working in the child, family and community welfare sector on how to report suspected child abuse and neglect. It defines child abuse and neglect, and provides contact details for the reporting authority in each state and territory.
Emerging Minds have developed this toolkit that draws from the expertise of Aboriginal and Torres Strait Islander consultants, practitioners, non-Aboriginal practitioners and Aboriginal and non-Aboriginal organisations. Rather than focusing on why it is difficult to engage with Aboriginal and Torres Strait Islander children, their families and communities, it will explore how non-Aboriginal practitioners and services can develop genuine connections with Aboriginal people and communities to create the best conditions for effective service delivery; services based on respect, learning and creating shared understandings.
The legislative, technical and research landscape that informs online safety best practice is constantly evolving. It is important to stay up-to-date
Free hepatitis A vaccine campaign in response to a widespread outbreak of hepatitis A that is now affecting rough sleepers in Victoria.
In 2012, the Victorian Government initiated an inquiry into the handling of child abuse allegations within religious and other non-government organisations. The Betrayal of Trust Report, which detailed the inquiry findings, made a range of recommendations, including the need to better protect children from child abuse when they access services provided by organisations.
Child Safe Standards and the Reportable Conduct Scheme are part of the Victorian Government’s commitment to implementing these recommendations.
With the National Disability Insurance Scheme already rolling out in the Inner and Outer East, we have been gathering information that will be useful to those practitioners working within the homelessness sector.
Mind works with people 16 - 64 years of age whose ability to manage their daily activities and to live in the community is impacted by mental health issues.
People who use our services come from many cultural and socioeconomic backgrounds.
The Council to Homeless Persons (CHP) is the peak body representing organisations and individuals in Victoria with a commitment to ending homelessness.
The phenomena of fatal distraction occurs where a parent or carer inadvertently leaves their child in their car due to short-term memory failure caused by extreme exhaustion, stress or a change in routine. This can possibly lead to severe injury or in extreme cases the death of a child.
Starlady from Zoe Belle Youth Project spoke to our EHN Practitioners forum in August about the free trans and gender diverse inclusive practice training. Below are some fantastic resources to assist you and your organisation develop inclusive practice.
Published by Our Watch, this free, downloadable poster aims to harness the power of bystanders by providing 26 practical actions to challenge gender stereotypes and promote respect.
Alcohol use during pregnancy is linked to a spectrum of adverse fetal outcomes. This spectrum of abnormalities is collectively termed fetal alcohol spectrum disorders (FASD), and can include physical, cognitive and developmental symptoms.
Reporting child sexual abuse is a community-wide responsibility. Accordingly, a new criminal offence has been created in Victoria that imposes a clear legal duty upon all adults to report information about child sexual abuse to police. The offence commenced on 27 October 2014.
Presented by Uniting Care ReGen, The Family Methamphetamine First Aid program has been designed specifically for family members concerned or affected by a loved one’s use of methamphetamine (Ice). This program has been developed collaboratively with people who have a lived experience of the impacts of methamphetamine use on individual and family members’ wellbeing.
Inspiro provides a free generalist youth counselling service for young people aged between 12 to 25 who live, work or study in the Yarra Ranges, and may be dealing with depression, anxiety, bullying, harassment or managing relationships.
Headspace is the National Youth Mental Health Foundation providing early intervention mental health services to 12-25 year olds, along with assistance in promoting young peoples’ wellbeing. This covers four core areas: mental health, physical health, work and study support and alcohol and other drug
